Shipping policy

Shipping Policy

Processing Time:
Orders are processed within 2–3 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Time:
We offer Standard Economy Shipping (5–8 business days) for all U.S. orders.
Please note: Delivery time does not include processing time.

Shipping Costs:
Shipping costs are calculated at checkout based on your location, order weight, and shipping method.
Free standard shipping is available for orders over $500.

Incorrect Address Disclaimer:
Please make sure your shipping address is entered correctly. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

Pre-Orders & Custom Items:
Custom colored wigs and pre-orders may take 7–14 business days to ship. These timelines will be noted in the product description.

If you have any questions about shipping or need help tracking your order, please contact us at [your email address].